Support Center
We're here to help you get the most out of Lookalike.now
Contact Us
Email Support
For all inquiries, technical issues, or feedback, please reach out to us at:
support@lookalike.nowWe typically respond within 24-48 hours
Location
Lookalike.now
Las Vegas, Nevada
United States
Operating Hours: 9 AM - 6 PM PST
Frequently Asked Questions
How does the photo analysis work?
Our AI-powered system analyzes multiple aspects of your photo including facial expression, symmetry, posture, lighting, and color harmony. The Quick Score provides basic analysis for free, while the Premium Analysis offers comprehensive insights with detailed recommendations.
What payment methods do you accept?
We accept all major credit and debit cards through our secure payment processor, Stripe. This includes Visa, Mastercard, American Express, and Discover. All payment information is encrypted and we never store your card details on our servers.
Is my data safe and private?
Yes, we take your privacy seriously. Your photos are stored securely using encrypted cloud storage. We never share your personal photos without your explicit consent. You can delete your data at any time. Please review our Privacy Policy for detailed information.
What's the difference between Quick Score and Premium Analysis?
Quick Score (Free):
- Basic photogenic score (0-100)
- Simple analysis of pose, smile, lighting, and clothing
- Brief recommendations
Premium Analysis ($2.99):
- Comprehensive photogenic score with detailed breakdown
- In-depth analysis of expression, features, posture, and color harmony
- Personalized actionable tips
- Detailed insights on facial symmetry and body language
- Professional recommendations for improvement
How does the leaderboard work?
The leaderboard showcases the top 25 photogenic scores from our community. For registered users, only your highest-scoring photo is displayed. Public reports from free analyses are also included. You can choose whether to make your reports public or keep them private.
How long does analysis take?
Both Quick Score and Premium Analysis provide instant results. As soon as you upload your photo, our AI processes it and delivers your personalized report within seconds.
Can I delete my account and data?
Yes, you have full control over your data. You can delete individual photos and reports from your dashboard, or request complete account deletion by contacting us at support@lookalike.now. Upon account deletion, all your personal data, photos, and analysis reports will be permanently removed from our servers.
Common Issues & Solutions
Photo Upload Failed
Ensure your photo is in JPG, PNG, or WebP format and under 10MB. Try refreshing the page and uploading again.
Payment Not Processing
Check that your card details are correct and you have sufficient funds. If issues persist, try a different browser or device.
Can't Access My Reports
Make sure you're logged in with the correct email. Check your spam folder for login links if using magic link authentication.
Analysis Taking Too Long
Analysis usually completes within seconds. If it takes longer, refresh the page. Your photo is saved and analysis will resume.
Need More Help?
Can't find what you're looking for? Our support team is ready to assist you with any questions or concerns.